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WHAT TO EXPECT

Our booking process...just 4 simple steps to get the ball rolling! 
~Me-ow!

Hawksley at Cherry Beach among the rocks _ Furry Tails Toronto_edited.jpg
Henry Tabby Cat in the grass _ Furry Tails Toronto Cat Sitting_edited.jpg

Pet care shouldn't be complicated. 
We make it calm, clear and a paw-sitive experience for the whole family
- fur and all. 

Our simple 4-step process keeps everything clear, stress-free, and tailored to your pet. We’re here to guide you from the first contact to finalizing your schedule; making sure you feel supported, informed, and confident every step of the way.

01

Tell us about your furry family member! This contact form helps us get to know what your families pet's needs are, so we can match you with the perfect care. Think of it as your pet’s introduction paw-shake.

02

SCHEDULE YOUR INFO CALL

After we receive your contact form, we will send you a booking link to schedule in an info call.  Before we book a meet & greet, we hop on a short call to learn more about your pet, your schedule, and what you’re looking for. It’s our way of making sure we’re the right team to support you—no surprises, no guesswork, just clarity.

03

SCHEDULE YOUR MEET-N-GREET

Where we sniff things out in person. We come by to meet you and your pet, go over any important details, answer questions, review the booking app and documentation, then map out your future services. By the end, you’ll know exactly how everything works and feel fully supported.

04

REQUEST/SCHEDULE SERVICES

After the meet & greet, you can request and book the services you need—whether that’s daily walks, cat sits, boarding, or anything in between. We make scheduling smooth and flexible, so your pet gets consistent, reliable care and you get total peace of mind.

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